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Why You Should Own a QCC Kayak
1.) Better Designed Kayaks - At QCC our entire kayak line was designed
by John Winters. Winters is a Naval Architect who spent the majority of his
career designing large ocean-going vessels and then took that experience and
applied it to human-powered watercraft. You will find our kayaks to be easier to
paddle, faster and more seaworthy then any other kayaks. All of these attributes
are due to the incredible design work of John Winters.
2.) Better Built Kayaks - Each QCC kayak is hand-crafted by a small
group of incredibly talented and experienced craftsman. The average length of
experience in composites that our craftsmen have is over 20 years. They take a
tremendous amount of pride and care in each boat that is built. We also use only
the best materials possible from the reinforcements to the hardware, there's no
skimping. It would be cheaper to use less expensive items and most do, but that
isn't what we're about at QCC.
3.) More Kayak for Your Money - Even with the quality of the materials
and the well paid, experienced staff QCC still delivers the best kayak value
anywhere. We do this by selling only factory-direct. This isn't a new concept,
many companies have established themselves with this model delivering higher
quality and lower prices by selling direct. By selling direct via the Internet
we save you the price of dealer mark-ups, expensive print catalogs, sales
commissions and branding advertising. This can make up almost 50% of a product's
final retail price. We take those savings and use them to build a better kayak
and present it to you at a terrific value.
4.) Your Kayak Built Just for You - When you order your kayak from QCC
we will take as much time as needed to talk with you about the best model for
you and the options that will suit your kayaking style. Then you can select the
color scheme and other choices that will make your kayak uniquely yours. When
you order goes to the shop everyone building it knows your name and refers to
your boat by your name. This has a magical effect on the people making your
kayak, it becomes very personal and they take great personal pride in your
satisfaction.
5.) Your Satisfaction Guaranteed - If after we have done all we can to
help you select the ideal QCC model for you and build it exactly the way you
want you're not thrilled with it. No problem. We will cheerfully take you kayak
back and refund 100% of your purchase price. We not only give you every cent of
your money back we even pay the freight both ways. That's right you're not out
one cent. Obviously this is a rare occurrence, but it does happen every once in
awhile. We would rather buy your boat back from you than have a single unhappy
customer out there.
6.) Personal Customer Service - These days we have become so
accustomed to poor customer service that when we receive great service it blows
us away. At QCC we provide that kind of service to our customers everyday. From the time
you start talking with us to years after you have your kayak you'll feel like
you're dealing with old friends. You'll always speak with the same people and
have instant access to the owners of the company. We know all of our customers
by name and many of them by the sound of their voices. It's not unusual for them
to call up and just chat about kayaking with us, we love it.
7.) Supporting a Small Independent Family-owned U.S. Business -
Unfortunately these days there are very few kayaks made anymore that aren't
either made by companies owned by large corporations or built outside the US or
both. QCC remains a small family-owned business in the pristine North woods of
Wisconsin. We provide a small number of well paying and much needed jobs in a
community with a population of 200. The sense of community, family and pride is
terrific and shows itself in the products we build. We don't have anything
against large corporations or foreign companies, but we do think that US small
businesses are the backbone of the economy and the spirit of small entrepreneurs
is vital and worth preserving.
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Why QCC Kayaks?