The QCC Kayaks Satisfaction Guarantee
Our 100% Satisfaction Guarantee is as simple as
it sounds. If you're not completely satisfied with your new QCC sea kayak we
don't want you to keep it. We simply refuse to have a single unhappy
After speaking with us
and placing your sea kayak order we will build your kayak to your specifications.
Your kayak will be shipped to you in approximately four weeks. When you
receive your new kayak look it over closely and see that it is what you expected. Then go
use it! Paddle it for 30 days, anyway you want, anywhere you want and as
much as you want. If at any point along the way you decide you're not
satisfied simply call us, put it back in the box, call us and we will send you return
paperwork to ship your kayak back.
Within 30 days of the kayak arriving at our plant we will
refund your entire purchase price and pay the freight both ways.
That's right, you're not out one cent. We also take complete
responsibility for any damage that may occur in shipping. There is no
catch, you are either happy or you don't pay a thing.
We have the best
test-paddling program in the world. Not only is this a great benefit
for you, but it helps us by holding our own feet to the fire. We know that
if we don't do our jobs as well as they can be done that we will incur a
financial penalty. In other words, we have a financial stake in your
satisfaction. I don't know about you, but I won't do business with
a company that won't refund my money if I'm not happy, for any reason, you