QCC Kayaks - Our Business Philosophy
To create a business that would dovetail with our
personal goals we decided upon a win/win proposition for both ourselves
and those who buy our kayaks. If you will purchase a kayak in an
unconventional manner, we will sell it to you at an unconventional value.
Since we use no dealers. we have an extra 35%
to 40% of the retail price to work with. We also save by not having
catalogs, dealer reps, trade shows, store fronts, etc. The result is we
can build better kayaks with more features and offer them to you for less
because we have eliminated the part of the kayak's cost which doesn't
contribute to the kayak.
We believe so strongly in the quality of the products we make
and the level of service we provide that we decided to put our money where
our mouth is. With our Satisfaction Guarantee we are saying to you that if
you purchase one of our kayaks and it isn't everything we said it would be
or you hoped it would be, we'll pay the price for it, not you. We realize
that companies can make claims all day long, but if they're not willing to
back them up in a tangible way they're meaningless. All that we hope is
that you will recognize what we are all about and decide to become
involved with our company and our products. We know that if you do we will
have a friend and a customer for life.
These are exceptional kayaks of superior design,
engineered and built by composite experts and presented to you at an
unparalleled value.
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